Privacy Policy
Last updated: August 2026
1. Introduction
flyloveholidays (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of personal information:
- Contact details: Name, email address, and phone number provided through our enquiry forms.
- Travel preferences: Destination, travel dates, budget, number of travellers, and any special requirements you share with us.
- Usage data: Information about how you interact with our website, including pages visited and features used.
- Cookies: Small data files stored on your device to improve your browsing experience. See our Cookie Policy for more details.
3. How We Use Your Information
We use your personal information to:
- Respond to your holiday enquiries and provide personalised quotes.
- Process and manage bookings on your behalf.
- Communicate with you about your travel arrangements.
- Send you relevant offers and updates, where you have opted in.
- Improve our website and services.
- Comply with legal obligations.
4. Legal Basis for Processing
We process your personal data based on your consent (e.g. when you submit an enquiry form), for the performance of a contract (e.g. when you make a booking), and where we have a legitimate interest in improving our services.
5. Data Sharing
We do not sell your personal data. We may share your information with trusted third parties solely for the purpose of fulfilling your travel arrangements, including airlines, hotels, transfer providers, and payment processors. We may also share data where required by law.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Enquiry data is typically retained for a reasonable period to allow us to follow up and provide support.
7. Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent at any time.
- Object to processing of your data.
- Request restriction of processing.
- Request data portability.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at support@flyloveholidays.co.uk.